Study the Certificate in Reception & Office Support online from the comfort of your own home from just $29 per week.
On completion, verify your certificate with SEEK Pass and share it on SEEK to stand out to employers.
1. Role of a Receptionist
2. Effective Business Communication
3. Introduction to Microsoft Word
4. Time Management, Ethics, and Professionalism
5. Organise Schedules
6. Office Organisation and Procedures
7. Workplace Health and Safety
8. Customer Service Skills
9. Customer Relationship Management
10. Using Microsoft Excel
11. Dealing with Invoicing, Credit Policies, and Cash Management
The International Council for Online Educational Standards (ICOES) Accredited
This course is accredited by ICOES — ensuring you receive high-quality education and content.
International Approval and Registration Centre (IARC) Endorsed
The Career Academy is an approved and recognised member of IARC. The IARC is an International association which recognises quality and excellence in education providers in tertiary education.
CPD Certified
This course provider is a member of The CPD Certificate Service (CPD Certification). Many of their courses have received their independent CPD Certification confirming their courses are compatible with global CPD principles.
The Career Academy is also a registered:
"My enrolment was very smooth and hassle free. It was very accessible and easy! I thought at first, online education would be complicated and boring but, when I enrolled in one of their courses, it definitely changed! They have very supportive team. They always make you feel that you're not alone in your journey to success."
“It offered me the accounting theory that I needed, with the option to add "Accounting Technician" status to my name, along with applying all my theoretical knowledge into practice through the use of accounting software such as Xero. It was also a lot more value for money than other courses I had researched.”
"I wanted a course which would help me with good job placements and which was related to my educational background. The team gave very good choices to me and now I am here studying successfully. Thank you for your support. I really appreciate it😁"
"Everything from the enrolment was super easy & so fast! I’m enjoying the course so far in terms of going at my own pace with no added pressure of deadlines and whatnot."
"It has been a very easy process to enroll and very prompt in receiving my course and I've had several follow up phone calls which has been great. It has been a very long time since I have studied, so far it's been great."
Want a professional career with regular hours, transferable skills and opportunities in every industry? Whether you're entering the workforce for the first time, returning after a break, or ready to swap shift work for office hours, the Certificate in Reception & Office Support gives you the practical skills to get started with confidence.
Receptionists and office support professionals are the backbone of businesses across New Zealand. Medical clinics, law firms, real estate agencies, schools, trades businesses and government offices all rely on organised, capable people to keep their front desk and back office running smoothly. And because these skills are needed everywhere, you can take them into almost any industry that interests you.
This practical course is designed by industry experts and covers 11 modules of real-world skills you'll use from day one on the job. Study 100% online at your own pace, with most students completing the course in as little as ten weeks.
Throughout this course, you'll cover:
Reception & Customer Service: Learn the role of a receptionist inside and out, master professional business communication, and build the customer service and relationship management skills that make you the welcoming first point of contact every business wants.
Office Administration & Organisation: Develop the organisational skills that keep workplaces running, including time management, ethics and professionalism, scheduling, office procedures, and workplace health and safety.
Microsoft Office & Finance Essentials: Get hands-on with Microsoft Word and Excel, and learn to confidently handle invoicing, credit policies and cash management, practical skills that set you apart from other applicants.
Verify Your Credential With SEEK Pass
When you complete your course you won't just walk away with new skills, you'll walk away with a credential you can prove. Upon completion you'll receive a unique SEEK Pass link to verify your certificate, which you can add straight to your SEEK profile. That means employers can see your credential is genuine the moment they view your application, helping you get noticed faster and stand out in a competitive job market.
95% of graduates from this course provider reported an increased ability to get a new job or promotion upon competing their course and with a SEEK Pass verified credential you can share with employers on completion, this course is your first step towards a professional office career you can build on.
On course completion you'll also received 12 months free membership to AdminNZ, including these great benefits.
*Gain access to a local and global network of office professionals.
* Receive access to discounted networking and professional development events such as conference to share, connect and learn.
* Make your resume stand out and improve your promotional opportunities and/or the next career move.
* FREE webinars and member newsletter to keep up to date with industry trends
* Utilise the expertise, support and networks of members NZ-wide and internationally.
This course provider is a member of The CPD Certificate Service (CPD Certification). Many of their courses have received their independent CPD Certification confirming their courses are compatible with global CPD principles.
The course provider is an approved and recognised member of IARC. The IARC is an International association which recognises quality and excellence in education providers in tertiary education.
The International Council for Online Educational Standards (ICOES) Accredited. This course is accredited by ICOES — ensuring you receive high-quality education and content.
The Career Academy is an internationally recognised online education provider, who partners with industry leaders to deliver you the latest and most up to date content. They help change the lives of over 20,000 students every single year.
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