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Become A Medical Receptionist In New Zealand

Study the Administration Pathway: Medical Reception course online from the comfort of your own home from $29 per week.

On completion, verify your certificate with SEEK Pass and share it on SEEK to stand out to employers.

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Self-Paced Learning

10 Day Money Back Guarantee

Course Details

Qualification

Administration Pathway: Medical Reception

Start Date

Start Anytime

Delivery

100% Online With Unlimited Tutor Support

Duration

This course is approximately 400 hours in duration but you have 18 months course access to complete the course with self-paced study.

Payment Options

Interest Free, No Deposit, No Credit Check Payment Plan:

$29 Per Week

Pay Upfront & Get Up To 40% Off

10 Day Money Back Guarantee

Institute
tca-logo

95% of The Career Academy graduates report that their course increased their ability to get a new job or promotion.

What You'll Get
  • Gain Special Access to MedTech
  • No Entry Requirements: No prerequisites or prior experience needed.
  • SEEK Pass Verified Credential: On completion you'll receive a unique SEEK Pass link to verify your certificate. Add it to your SEEK profile so employers can confirm your credential at a glance and you stand out from other applicants.
  • Industry-Recognised Professional Certificate after completing the course.
  • Student ID Card: Enjoy exclusive discounts on travel, accommodation and more, with access to over 150,000 student discounts in New Zealand and around the world.
  • FREE Access to the CCH eBook Library: Get access to over 50 titles to enhance your learning and knowledge.
  • Continuing Professional Development (CPD) Credits: Earn CPD credits that enhance your professional growth.
  • Career Centre & One-to-One Career Coaching: Take advantage of free CV and LinkedIn profile reviews, interview coaching and one-to-one career coaching, with support that continues even after you finish your course.
  • Employers Come To You: Employers regularly approach the course provider looking for students and advertise jobs directly in the Career Centre, giving you access to opportunities before they hit the open market.
  • Digital Course Notes: Flexible digital notes with text-to-speech functionality for easy access.
  • 24/7 Course Access & Unlimited Tutor Support: Study anytime, anywhere, with full support via phone and email from our expert tutors.
  • Flexible Course Extensions: Study at your own pace, and if life gets busy you can apply for a course extension so you never have to rush.
  • Upgrade Options: Opt for printed course materials, a stationery pack, a professional academic transcript, and a hard copy certificate upon completion.
  • 10-Day Money-Back Guarantee: Enrol with confidence, knowing that your satisfaction is guaranteed.
  • Optional Graduation Ceremony: Attend an in-person graduation, giving you the chance to walk the stage to receive a professionally framed certificate, and connect with recruiters and potential employers during the event.
Modules

1. Certificate in Medical Reception

  • Role of a Receptionist
  • Medical Reception Service Skills
  • Time Management, Ethics and Professionalism
  • Maintain Patient Records
  • Working with ACC & Introduction to Medtech
  • Effective Business Communication
  • Introduction to Microsoft Word
  • Workplace Health and Safety
  • First Aid and Medical Emergencies
  • Customer Relationship Management
  • Introduction to Medtech


2. Certificate in Medical Terminology

  • Scope and Nature of Medical Terminology
  • Anatomical Terms and Structures
  • Medical Equipment and Procedures
  • Pharmacological Terminology
  • Musculoskeletal System
  • Cardiovascular, Lymphatic and Immune System
  • Respiratory and Reproductive Systems
  • Digestive and Excretory Systems
  • The Skin
  • Nervous and Sensory Systems


3. Diploma in Business Administration

  • Effective Business Communication
  • Office Ergonomics & Data Entry
  • Introduction to Microsoft Word
  • Creating Documents
  • Communication Skills
  • Customer Service Strategies
  • Customer Relationship Management
  • Customer Service Skills
  • Workplace Practices: Organise
  • Schedules & Meetings
  • Time Management
  • Ethics and Professionalism
  • Understanding Key New Zealand Business Legislation
  • Workplace Health and Safety
  • Accounting and Bookkeeping Fundamentals
  • General Journal, General Ledger and the Trial Balance
  • Managing Accounts Payable, Accounts Receivable & Cash Management
  • Accounting with Xero
  • Accounting with MYOB Business Essentials
  • Introduction to Project Management
  • Establishing Timelines and Milestones
  • Project Implementation, Completion and Evaluation
  • Using Microsoft Excel
Career Outcomes
  • Senior Medical Receptionist
  • Clinical Administration Officer
  • Patient Services Coordinator
  • Practice Operations Assistant
  • Medical Records Administrator
  • Healthcare Reception Supervisor (Entry level)
  • Patient Liaison Coordinator
  • Telehealth Receptionist
  • Practice Compliance Assistant
  • Medical Front‑Desk Coordinator
Course Accreditations

The International Council for Online Educational Standards (ICOES) Accredited
This course is accredited by ICOES — ensuring you receive high-quality education and content.

International Approval and Registration Centre (IARC) Endorsed
This course provider is an approved and recognised member of IARC. The IARC is an International association which recognises quality and excellence in education providers in tertiary education.

CPD Certified
This course provider is a member of The CPD Certificate Service (CPD Certification). Many of their courses have received their independent CPD Certification confirming their courses are compatible with global CPD principles.

This course provider is also a registered: 

  • Xero Education Partner. 
  • MYOB Approved Education Partner .
  • The International Association of Bookkeepers (IAB) Accredited Training Provider.
  • The International Association of Accounting Professionals (IAAP) Accredited Training Provider.
  • International Association for Counselling Institute Member.
  • The International Live Events Association Accredited Training Provider.

Testimonials

"Currently doing online medical reception and diploma in business administration through the Career Academy. The online platform is very user friendly and I have had great support and any questions I have are answered in a timeous manner. Would definitely recommend!"

Author
Cassandra

"My enrolment was very smooth and hassle free. It was very accessible and easy! I thought at first, online education would be complicated and boring but, when I enrolled in one of their courses, it definitely changed! They have very supportive team. They always make you feel that you're not alone in your journey to success."

Author
Margarette

"I wanted a course which would help me with good job placements and which was related to my educational background. The team gave very good choices to me and now I am here studying successfully. Thank you for your support. I really appreciate it😁"

Author
Consu

Start Your Rewarding Career In Healthcare In New Zealand Without A University Degree

Want to work in healthcare in New Zealand but don't want to spend years at university getting a degree? Medical receptionists and practice administrators are the first face patients see and the people who keep every clinic running - and best of all you don't need a uni degree to work in these roles. If you're organised, caring and great with people, the Administration Pathway: Medical Reception gives you the skills you need to step into this rewarding field with confidence.

Healthcare is one of New Zealand's most consistently in-demand sectors, and every GP clinic, medical centre, specialist practice, dental surgery and physio clinic relies on skilled administrators to manage patients, records and appointments. As telehealth grows and the population ages, practices across the country need front desk professionals who understand how healthcare actually works.

This comprehensive pathway is designed by industry experts and combines three courses into one: the Certificate in Medical Reception, the Certificate in Medical Terminology, and the Diploma in Business Administration.

Throughout this pathway, you'll cover:

Medical Reception Skills: Learn the day-to-day of running a medical front desk, including receptionist duties, managing patient records, appointment scheduling, ACC basics, customer service that puts patients at ease, first aid, health and safety, and the workflow expectations of real New Zealand clinics.

Medical Terminology: Build the vocabulary that sets you apart from other applicants. Understand the medical, pharmaceutical and anatomical terminology used in real practices, so you can communicate confidently with clinical staff and hit the ground running from day one.

Business Administration: Round out your skills with the Diploma in Business Administration, covering professional communication, project management, bookkeeping fundamentals in Xero and MYOB, and practical Microsoft Word, Excel and Outlook skills that make you valuable in any office.

Verify Your Credential With SEEK Pass

When you complete your course you won't just walk away with new skills, you'll walk away with a credential you can prove. Upon completion you'll receive a unique SEEK Pass link to verify your certificate, which you can add straight to your SEEK profile. That means employers can see your credential is genuine the moment they view your application, helping you get noticed faster and stand out in a competitive job market.

95% of graduates from this course provider reported an increased ability to get a new job or promotion upon completing their course. This pathway is your first step towards a stable, meaningful career at the heart of healthcare.

Special Access To MedTech

As part of this course you also get special access to MedTech one of the most commonly used medical industry softwares used in New Zealand.

* MedTech provides software solutions for the healthcare environment enabling health professionals to efficiently manage their patients.
* The course provider is a MedTech Partner, so you’ll be provided with access to their software, plus updated course content, and the latest MedTech functions, tips and tricks.
* Getting access and upskilling in MedTech means you’ll be one step ahead of others in the medical industry.

medtech-logo
CPD Certified
cpd-logo

This course provider is a member of The CPD Certificate Service (CPD Certification). Many of their courses have received their independent CPD Certification confirming their courses are compatible with global CPD principles.

IARC Member
iarc-logo

The course provider is an approved and recognised member of IARC. The IARC is an International association which recognises quality and excellence in education providers in tertiary education.

ICOES Accredited
icoes-logo

The International Council for Online Educational Standards (ICOES) Accredited. This course is accredited by ICOES — ensuring you receive high-quality education and content.

About The Institute
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The Career Academy is an internationally recognised online education provider, who partners with industry experts to deliver you the latest and most up to date content. They help change the lives of over 20,000 students every single year.

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